Today, on Good Medicine with Jay Chalke and Toila McIntyre…

We learn about the work of the BC Office of the Ombudsperson, highlighting the office’s role in promoting fairness and accountability within public services. They explore the office’s approach to addressing approximately 8,000 complaints and inquiries each year, emphasizing the importance of outreach to Indigenous communities, decolonizing practices, and building trust. While the Ombudsperson’s team is small and the office does not have the authority to make binding orders, it plays a crucial role in investigating issues and providing creative solutions and recommendations to improve public administration. The discussion also focuses on the challenges they face and their efforts to ensure fair treatment by public bodies across the province.

For more information about complaining, check out bcOmbudsperson.ca

You can also reach them toll free at 1-888-600-3078
or send them an Email at Addressing_Racism@bcombudsperson.ca